Question 1

Did you design these garden boxes yourselves?

Accepted Answer

Our garden box design is based on what we’ve seen home gardeners successfully build and use over the years. We didn’t invent a new concept — instead, we focused on refining a practical design into something sturdy, long-lasting, and clean in appearance. After nearly a decade of building garden boxes, our plans have been continually improved and are now well optimized for strength, durability, and consistency.

Question 2

Could I build a similar garden box myself?

Accepted Answer

Yes — many home gardeners could build a similar box on their own, and we’re always happy to talk through our design approach. However, because we build using standardized plans and purchase materials in bulk, we’re able to offer a finished, well-built box at a very competitive price. Most customers find that buying from us saves time and effort while still getting a high-quality result.

Question 3

When can I order garden boxes?

Accepted Answer

Garden boxes are typically built seasonally in the spring. Availability depends on order volume and materials. Please contact us to confirm current ordering availability.

Question 4

How long does it take to build my garden box?

Accepted Answer

Garden boxes are built in batches. Build timing varies based on order volume, but batches are often completed every other week.

Question 5

What are the garden boxes made from?

Accepted Answer

All garden boxes are built from pressure-treated wood with hot-dipped galvanized steel panels. Decking screws, galvanized nails and coated roofing screws are used in assembly. Boxes are open-bottom and designed for long-term outdoor use.

Question 6

Does pressure-treated lumber contain arsenic? Is it safe for garden use?

Accepted Answer

Older pressure-treated lumber (prior to 2004) commonly contained arsenic. The pressure-treated lumber used today does not contain arsenic and is manufactured using modern treatment methods approved for residential and garden use. The materials we use meet current safety standards and are widely used for outdoor projects such as decks, fences, and raised garden beds.

Question 7

Will all garden boxes look exactly the same?

Accepted Answer

Pressure-treated lumber is not a decorative material, and natural variation in color and appearance is normal. Lumber can vary by manufacturer and batch, with colors ranging from deep orange to darker red tones. While we do our best to select lumber with a consistent appearance, exact color matching is not guaranteed. Each box may show some natural “character,” which is part of working with real wood.

Question 8

Why does some pressure-treated wood have white or green residue on the surface?

Accepted Answer

At times, pressure-treated lumber may have excess preservative visible on the surface, often appearing white or green. This is normal and will naturally wash away over time with weather exposure and watering. It does not affect the strength or longevity of the garden box.

Question 9

Are all garden boxes the same width?

Accepted Answer

Yes. All garden boxes are 2.5 feet wide, measured from corner trim to corner trim. We offer a small set of standard lengths. By standardizing the sizes, we dramatically reduce wasted materials and are able to offer reasonable prices.

Question 10

Do you offer custom sizes?

Accepted Answer

Yes. Custom sizes are available by request and require a quote. Please expect custom boxes to cost more due to non-standardized cut lists and material waste.

Question 11

Do you ship garden boxes?

Accepted Answer

No. Garden boxes are not shipped. Boxes are available for pickup in Prineville, Oregon, or local delivery within approximately one hour of Prineville.

Question 12

How much does delivery cost?

Accepted Answer

Typical delivery is $75 per box. Discounts may apply for multiple boxes. Delivery fees are agreed upon before delivery and paid at the time of delivery.

Question 13

Do you require a deposit?

Accepted Answer

Yes. The boxes are built to order and the materials are expensive. We ask for a 50% deposit to secure an order. The remaining balance is due at pickup or delivery.

Question 14

Are deposits refundable?

Accepted Answer

Because garden boxes are built to order, deposits are non-refundable once materials have been purchased or construction has begun.

Frequently Asked Questions